How to navigate the New York State Central Register of Child Abuse and Maltreatment.

Understanding the Central Register of Child Abuse and Maltreatment

The New York State Central Register of Child Abuse and Maltreatment (SCR), often referred to as the "Hotline," is a confidential database intended to collect reports of suspected child abuse or maltreatment. The SCR plays a critical role in protecting children by facilitating the swift investigation of these reports by local child protective services (CPS). Navigating the SCR can be intricate, whether you are a mandated reporter, a concerned citizen, or an individual seeking information about a report involving yourself.

Mandated Reporters and Reporting Process

Mandated reporters are professionals legally required to report any suspected case of child abuse or maltreatment. This includes teachers, doctors, nurses, and social workers among others. When making a report, they must call the SCR, which operates 24/7. After the call, they must follow up with a written report using form LDSS-2221A. It is crucial that mandated reporters provide detailed information to ensure that CPS can effectively assess and investigate the report.

For Non-Mandated Reporters

If you are not a mandated reporter but suspect child abuse or maltreatment, you can still make a report to the SCR. Your identity will remain confidential unless you give consent to its disclosure. It's important to provide as much information as possible to assist in the investigation.

Investigation and Outcomes

Upon receiving a report, CPS must begin an investigation within 24 hours. Investigations include home visits and interviews with the child and other individuals who may have information about the alleged abuse or maltreatment. If evidence supports the allegations, CPS may develop a plan to safeguard the child which could involve services for the family or court intervention.

Challenging a Report

If you have been named in a report filed with the SCR, you have rights. Individuals have the right to request amendment or expungement of an unfounded or incorrect report. Hearings can be requested through the Office of Children and Family Services (OCFS), where one can present evidence and argue their case for amending the records.

Accessing Records

Access to records in the SCR is strictly limited due to confidentiality concerns. However, certain entities such as law enforcement or licensed child care providers may obtain access for legitimate purposes.


Navigating the complexities of the New York State Central Register of Child Abuse and Maltreatment requires an understanding of reporting procedures, rights for challenging allegations, and restrictions on record access. Whether you're a mandated reporter, concerned citizen, or subject of a report, it's important to understand how the SCR operates to ensure that children's safety is upheld within legal frameworks.